When we were in Kentucky last July, hubs and I had to go to the post office to mail some boxes.
We were warned before we went in that it would take 20 or 30 minutes...that this post office wasn't known for the best service.
But, we needed to mail some packages. So, we got in line.
It didn't take me long to see what the problem with the service was.
It was, indeed, slow, and the reasons were obvious.
We'd been in line 20 minutes. There were only 2 people working behind the counter - and one of them had been gone for 10 minutes helping a customer, and there was a line going out the door, about 25 people.
Well, as you can imagine, people were a little upset. They were grumbling about how awful this post office was, how terrible the service, how they always hate going there, how they can't believe the poor quality of service, and on and on.
Tons of moaning, whining and complaining.
It really was disgusting to listen to. (Perhaps if people knew how ugly the behavior makes them seem, they'd do less of it...maybe they'd do less if they understood how it poisons their perspective.)
It went something like this...
One woman yelled to the guy behind the counter - who was working very hard, "Can we get some service, here?"
Very calmly, he said, "Ma'am, I'm doing the best I can."
To which another woman responded, "Well, that's not good enough."
In all of the complaining, I overheard several of these women say how they always hate coming there, how terrible the service is...and on and on.
I have a problem with this on several levels...
First of all, this is a blame mentality, a "somebody done me wrong" kind of thinking.
This is ridiculous thinking...they KNEW, by their own admission, what to expect.
They KNEW what the lines were going to be like.
They KNEW what kind of service they were going to get: Slow.
Yet, they CHOSE to come to this post office anyway. Right there, at their choice, the onus is on them...not on the post office.
After all, there were other solutions to their postage needs. For example, there was an automated postal vendor in the lobby from which one could mail parcels. (Hubs and I couldn't use it because these were going overseas.)
Another reason this type of behavior and attitude bugs me is that it reveals a perspective that is out of whack with reality, not to mention common sense...after all, you're not dying and it's not cancer...or some other dread disease.
A situation like this at the post office wasn't one where children or small animals were being harmed - or where someone's life was at stake...although these women's attitude's made me wonder if they weren't going to lynch one of the postal workers. (But, I think they were too passive aggressive to actually take any constructive action. Besides, that would have ruined the fun of their complaining.)
(Maybe they don't have enough people working at this post office because no one wants to deal with the ugly attitudes.)
Please, people, be aware of how much you're choosing the situations you're in.
Catch yourself in the middle of complaining...or better yet, choose not to complain.
If complaining is a habit for you, I'd encourage you to treat it like a dangerous addiction. Complaining will ruin your life just as surely as crack or heroine...it certainly seems to be just as addictive.
Yes, we all get irritated...and that's normal, and there is a place for anger.
This seemed to be more of a sick, bitter sport.
We each have creative abilities...we can think and speak our reality into being, and no matter the reality, it's our thinking about that reality that makes it good or bad, pleasant or unpleasant, joyful or miserable.
There's a saying, "How you do one thing is how you do anything."
I wonder what the rest of these ladies' lives looked like...probably isn't pretty.
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